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Entrance Hall RE Abuse Policy: A reminder and clarification



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With the introduction of the new (lovely and exciting) spells system, there have been quite a few questions raised on whether looking for spells counts as Random Events (RE) abuse. In addition, with the ever increasing amount of events thrown on HEX that include the use of REs (see definition below), coupled with the exponential growth that we are still experiencing, we felt that it was in everyone's best interest to further clarify our Random Event Abuse Policy and maintain it in a public place for all to read.

In order for things to be (hopefully) clearer and more accessible to everyone, we are introducing a new format, a FAQ. This FAQ can be found in the second post of this thread (for now, but we'll add it to a page of its own in the future), and will be updated with new questions that arise and we consider of interest to include. The detailed information on what is a Random Event, what counts as random event abuse, what are the consequences of such abuse, and much more, can also be found there.

However, we'd like to emphasize a few general points about this policy in general and the role of the random events abuse team. Random events are made for you. They are meant to be fun, and to reward those users who are active on the site. As such, the role of the random events abuse team is solely to assure that no one is abusing the system, which would be unfair for those users who are genuinely active and might be losing the chance to win something because that something is being unfairly given in excess to another user. Keep in mind that excessive gain of items leads to a very diluted market for certain items and that means a decrease in over-all value. This then contributes to users not being able to have as much fun as they could have if everyone followed the rules.

In sum, we are not here - nor do we wish in any way - to monitor all activity on HEX, or to make anyone's life harder. We're here simply to take care of the cases where users are breaking the rules for profit. We're here to help you. So, help us helping you. Don't hesitate to post in this thread or contact Jo, Chris (listed below) or any Global Moderator of staff member directly if you have any question or concern about this. We're only an owl/post share/tag away

Jo | Chris


Thank you <3

--HEX Staff
 

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Random Events (REs) Abuse FAQ



• What is a Random Event (RE)?


Random events are the small boxes that randomly appear at the top of your screen as you use the site. Some of these events are simply text for you to read, but others can include a special item (that will be added to your inventory) or interactive option that you can participate in.




• Are REs truly random?


Yes, the probability that you have of getting a RE whenever you click around the site is completely random. Everyone has the exact SAME probability of getting a RE. This is calculated automatically by our servers.




• Where in the site rules that I agreed with is this RE abuse policy contemplated?


The policy is linked to rule #16, regarding cheating:

Quote:
16. Cheating in all forms is forbidden. You will be sent to Azkaban or expelled immediately. Cheating includes:
(...)
d) RE Abuse - You may not utilize an automatic refreshing program/browser in order to exploit a random event. Doing so will result in your account being automatically sent to Azkaban by the server. Additionally, the RE Abuse Policy applies to all random events.





• Are all items included in RE abuse?


In theory, yes. However, some random events are very, very common, appearing rather frequently and giving out items that are considered 'junks' (e.g. the RE for The Savior, the wand). RE abuse doesn't really include those items. It usually refer to the rarer items, semis and above, given out during the various site events.




• What constitutes RE abuse?


Anything that is not active participation or productive activity can be considered as being RE abuse. Here are a few specific scenarios to give you a better idea of what might be considered abuse (although it is far from being limited to this):

- 1. In forums, opening thread after thread, or several threads in a row without reading posts or posting something that contributes to the actual conversation.
- 2. Opening several tabs in a row without reading any of the threads.
- 3. Clicking aimlessly, going through multiple forums/pages without actually doing anything.
- 4. Repeatedly refreshing a page.

If during an event you are doing what you normally do (even if you are around longer and thus more active) you will be alright for sure. RE abuse really only refers to those cases where a page is refreshed many, many times, or a lot of threads are open in a row without time to actually read or post in them. It won't count if you leave a page open for long, or if you have 5 tabs open at the same time but have them open for a while, or if you have to refresh it a few times due to slow internet. None of that constitutes abuse.




• I have to refresh a page for an auction/while playing a game/while bulk-buying. Will that be considered abuse?


No, it won't. Currently, all those areas (games, stores, stocks and auctions) are exempt from receiving REs. This means that you can refresh those pages at ease without fear of it being abuse.




• Oh, no. I was caught. What will happen now?


First of all, we will only act if we have sufficient proof of abuse. If we are unsure or think you need a reminder of the rules, we'll probably nudge you first with an owl reminding you to be careful as we detected some suspicious activity. From the point that we have sufficient proof of abuse, this is what happens:

- 1. The items obtained through the abuse will be removed and ONE warning will be sent for that user to stop their abuse.
- 2. If the said abuse continues or happens again at any point in the future, the user will be banned from receiving site/House sponsored random events on HEX for SIX MONTHS.
- 3. After the 6 months have elapsed, each banned user will then be given ONE chance to owl a site admin a request to have their ban lifted if they wish to do so.
- 4. If the ban is lifted, but the user shows signs of abuse at any point afterwards, the ban will be changed into a ban for the rest of their time on HEX. That means that this ban is a lifetime ban and is non-negotiable.

Any users found to be abusing will receive an owl in all of the instances mentioned above, informing them of the situation




• Does hunting for spells count as RE abuse?


Looking for spells won't be considered as being RE abuse AS LONG AS it is done in a productive way as what happens with other REs. Meaning that clicking for the sake of clicking, without actually checking threads, chatting, or doing similar things, is NOT ok. If you're opening tabs or refreshing a page repeatedly waiting for a spell to fall on your lap, you will most likely be flagged as being abusing. Remember that even though spells are not an actual items, and thus will not have an impact in the HEX economy, we do have items falling as REs at all times and those will have an impact. In very serious cases, we might also decided to remove the spells acquired through the abuse, even if they don't really represent an economic advantage (but since they were unfairly obtained).





• Why are game threads not allowed for earning REs?


With the increase of game threads at events, the RE Abuse Team has deemed them to be inappropriate for events that have REs dropping. Game threads only provide a quick way to respond, have the page refresh and a higher chance to gain an RE. Additionally, game threads do not encouraging conversation among people and thus, are too similar to post count threads, which are against HEX's Terms.
 

Muggle Born
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Thanks for this clarification! Very helpful!
 

Mixed Blood
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Oh good! I thought refreshing store was abuse! The past couple of days I was refreshing the store page so many times while I was editing it. 😂
 

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Thank you for this, it definitely clears up some questions about RE abuse.
 

Pureblood
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Shut up 😠
 

Pureblood
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This FAQ is super helpful, thank you!
 

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Thanks for the clarification.
 

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Quote:
• I have to refresh a page for an auction/while playing a game/while bulk-buying. Will that be considered abuse?

No, it won't. Currently, all those areas (games, stores, stocks and auctions) are exempt from receiving REs. This means that you can refresh those pages at ease without fear of it being abuse.


Cool, so should I remove the link to the RE abuse policy from my club threads about the mysterious stranger since stores are exempt?
 

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Zimmy I would refer to this section since it is about Spells and not about RE Items. I've underlined the relevant part.

Quote:
• Does hunting for spells count as RE abuse?

Looking for spells won't be considered as being RE abuse AS LONG AS it is done in a productive way as what happens with other REs. Meaning that clicking for the sake of clicking, without actually checking threads, chatting, or doing similar things, is NOT ok. If you're opening tabs or refreshing a page repeatedly waiting for a spell to fall on your lap, you will most likely be flagged as being abusing. Remember that even though spells are not an actual items, and thus will not have an impact in the HEX economy, we do have items falling as REs at all times and those will have an impact. In very serious cases, we might also decided to remove the spells acquired through the abuse, even if they don't really represent an economic advantage (but since they were unfairly obtained).



Basically users still cannot simply go to a store and constantly refresh the page over and over and over.
 

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Alright, thank you! I'll make an announcement in the watch thread linking to this and update the quotes that are there to this more relevant one
 

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Quote: Sara

Basically users still cannot simply go to a store and constantly refresh the page over and over and over.


What about buying just for the sake of a RE? Would that be allowed? 😕
 

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Quote: JasmineMcCoy
Quote: Sara

Basically users still cannot simply go to a store and constantly refresh the page over and over and over.


What about buying just for the sake of a RE? Would that be allowed? 😕


I'm going to leave this one for @jojo to answer as she's more knowledgeable of things ^_^

And keep in mind that the RE *items* are not enabled in stores so it'd just be spells that you can get in some of the stores.
 

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Quote: JasmineMcCoy
Quote: Sara

Basically users still cannot simply go to a store and constantly refresh the page over and over and over.


What about buying just for the sake of a RE? Would that be allowed? 😕



Like Sara said, the only thing you can get in stores currently are spells. If you ARE in fact buying something, whether it is for the sake of getting a spell or not, you are being productively active since you have a goal when doing things and are accomplishing something. So, that is acceptable. In fact, it's not very different from bulk-buying.
 

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Quote: JoJo
Quote: JasmineMcCoy
Quote: Sara

Basically users still cannot simply go to a store and constantly refresh the page over and over and over.


What about buying just for the sake of a RE? Would that be allowed? 😕



Like Sara said, the only thing you can get in stores currently are spells. If you ARE in fact buying something, whether it is for the sake of getting a spell or not, you are being productively active since you have a goal when doing things and are accomplishing something. So, that is acceptable. In fact, it's not very different from bulk-buying.


To be honest, I'm confused about where the line is drawn. (In spoilers because it give hints about the spells.)
Spoiler (highlight below to see it):

From the description it sounds like just entering and exiting the store or asking to buy but then changing your mind (choosing "back" instead of "buy") would be considered abuse, since the spell itself is not viewed as a goal. On the other hand, the location hint system for the stranger, invites you to randomly visit that particular store hoping the stranger will be there. I guess doing it once in a while and not too often won't trigger the RE abuse monitor, but how often would be too often? 😕

Sorry, if I'm being pedantic.
 

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Don't ever apologize for asking clarification. That's precisely what I want. To dispel any confusion that might exist

There isn't a set number that I can tell you is too many times. I can't tell you that clicking 10 times in less than a minute will be it, because we simply don't have hard limits in place. And, certainly, it won't be so that you do it once in a while. All the cases we usually deal with are crystal clear or we wouldn't even act on it. We are often talking about minutes in a row going in and out, until the RE/spells appears. If you open a page, don't get it, and go out, and then in, and out, and in, over and over agin, then that is not ok.

My suggestion is to go with what you think is reasonable. What I would do, for instance, is to check a few times, then check one of my events. Go do something else, read a reply to a post, post something, etc. After that, go back to the store. This way you wouldn't only be clicking there as a maniac until it showed.

I hope this clears things up some
 

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Quote: JoJo
Don't ever apologize for asking clarification. That's precisely what I want. To dispel any confusion that might exist

There isn't a set number that I can tell you is too many times. I can't tell you that clicking 10 times in less than a minute will be it, because we simply don't have hard limits in place. And, certainly, it won't be so that you do it once in a while. All the cases we usually deal with are crystal clear or we wouldn't even act on it. We are often talking about minutes in a row going in and out, until the RE/spells appears. If you open a page, don't get it, and go out, and then in, and out, and in, over and over agin, then that is not ok.

My suggestion is to go with what you think is reasonable. What I would do, for instance, is to check a few times, then check one of my events. Go do something else, read a reply to a post, post something, etc. After that, go back to the store. This way you wouldn't only be clicking there as a maniac until it showed.

I hope this clears things up some



Thank you!
 

Pureblood
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many thanks for this heads up
now away to hunt
 

Mixed Blood
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Thankyou for this!
 

Pureblood
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Quote: JoJo
. If you open a page, don't get it, and go out, and then in, and out, and in, over and over agin, then that is not ok.



Oops, thank you for the clarification! That is exactly what I was doing to get the mysterious stranger, entering and leaving the store, won't be doing that anymore 😊
 

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